At MagWarehouse.com, we’re committed to providing quality products and great service. Please read our returns and warranty policy below before placing your order.
Change of Mind
Please note that we do not accept returns simply because you've changed your mind.
We encourage customers to check product compatibility before purchasing. If you're unsure, feel free to contact us for assistance.
Damaged or Faulty Items
If you receive an item that is:
- Damaged
- Defective
- Not functioning as intended
We will offer a replacement or exchange, provided that:
- You notify us within 7 days of receiving the item
- The item is returned to us for assessment
- A replacement is available (if not, a full refund will be issued)
Our goal is to resolve any issues quickly and efficiently.
Warranty Claims
If your return is due to a warranty issue, please:
- Return the item to us for inspection
- Once confirmed as a valid warranty claim, we will:
- Repair, replace, or refund the item
- Refund your return shipping cost
Return Shipping
- Customers are responsible for returning goods unless it's a warranty claim
- Items must be returned in original or secure packaging
- We recommend using a tracked courier service for all returns
Need Help?
If you have any questions or need to arrange a return, please contact us at:
We're here to help.